Website Maintenance and Support Services

Get ahead of your competition with strategic improvements to your website month after month. Our Website Maintenance services include SEO optimization and keyword position tracking, content creation and updates, digital marketing campaigns and automation, etc.

Keep your website protected, updated, and looking great with our Website Support services for Static HTML, Joomla!, Wordpress, Ecommerce, and CDN hosted websites and applications.

Website Maintenance Services

Here is a list of common website maintenance services we provide for our customers.

Digital Marketing
  • Blog Articles
  • Landing Pages
  • Lead Generating Forms
  • Thank You Pages
  • Automated Emails
  • Keyword Monitoring
  • Search Position Reporting
  • Website Traffic Reporting
  • Keyword Research
  • Webpage Optimization
Website Development
  • Content Updates
  • Appearance Improvements
  • Ecommerce and API Integration
  • Web Page Addition
  • Custom Projects
Website Performance
  • Mobile Development
  • Structural Improvements
  • Loading Time Improvements
  • User Experience Testing
  • Troubleshooting
Code Fixes and Web Hosting
  • Malware Removal
  • Functionality Repairs
  • Error Fixing
  • Moving Websites
  • Server Configurations

Website Support Pricing

Includes hosting, software updates, security fixes, and daily cloud-based backups.

Static HTML

$589 billed yearly
($69 billed monthly)

  • Website Hosting
  • SSL Certificate
  • Cloud-Based Backups


$1199 billed yearly
($129 billed monthly)

  • Website Hosting
  • SSL Certificate
  • Cloud-Based Backups
  • Software Updates
  • Security Patches
  • 24/7 Site Monitoring
  • Security Firewall
  • Tech Support


$1549 billed yearly
($159 billed monthly)

  • Website Hosting
  • SSL Certificate
  • Cloud-Based Backups
  • Software Updates
  • Security Patches
  • 24/7 Site Monitoring
  • Security Firewall
  • Tech Support
  • Ecommerce Support


$1799 billed yearly
($189 billed monthly)

  • Website Hosting
  • SSL Certificate
  • Cloud-Based Backups
  • Software Updates
  • Security Patches
  • 24/7 Site Monitoring
  • Security Firewall
  • Tech Support
  • Content Delivery Network

Website Support Services Explained

Website Hosting
We use cloud-based SSD VPS servers for our hosting. This is the best in class option available in terms of speed and reliability. Perfect for Joomla!, Wordpress, and other CMS website platforms.
SSL Certificates
SSL certificates are included in all of our support packages.
Cloud Based Backups
Every night your website is backed up. If we need to access your backed up files for any reason, the most recent 2 weeks of backups are available on our Amazon AWS server.
Bi-Weekly Software Updates
Every two weeks we update Joomla and Wordpress software that needs it.
Security Patches
Security patches are administered with software updates.
24/7 Site Monitoring
Every 5 minutes your website is checked to ensure it is live. If your site is down for any reason, we are notified immediately.
Security Firewall
The security firewall protects your site from being compromised by known hacks like a brute force login attack, php injection attack, etc.
Content Delivery Network (CDN)
The CDN does a couple things, it helps prevent your site from being the target of DDoS attack–a standard security firewall can't stop this type of attack. The CDN also hosts your images and other files related to your website in multiple locations on the cloud so it loads faster.
You can read about the benefits of a CDN here.
You can read about what a DDoS attack is here.
Priority Tech Support
We prioritize tech support for the websites using our services. If an issue arises with your website, we are on it asap. E.g. If you are not utilizing one of our website support packages then your issue will be put into the standard first come/first serve queue– this means that sometimes we'll be able to take care of it right away and other times it may take a couple days before we can get to it.

Website Maintenance and Support FAQ

What types of websites do you support?
We support most PHP/MySQL frameworks and software. Joomla!, WordPress, BigCommerce and Shopify are common platforms that we support. If you have something different, contact us and we’ll see if we can help.
How is your website maintenance service different?
We have been developing websites and supporting them for our clients since 2001. Your website will be managed by a team consisting of digital marketing experts, talented graphic designers, and skilled developers.
While there are many website maintenance services out there, they generally won’t help you with projects that involve marketing strategy, are too complex, or take a lot of time to implement. Because we are a full-service marketing agency, our team will help you with anything from simple theme modifications to digital marketing campaigns to custom feature development.
Do you offer 'pay as you go' website maintenance?
For customers who don’t want to commit to a monthly package, we offer website maintenance services for $150/hour, billable in 30-minute increments. If we have not worked on your site before, we require a minimum of 2 hours to get acquainted with it. Monthly website maintenance customers get priority, 'Pay as you go' maintenance requests will be completed in 1-5 days depending on current workload.
Do you work with companies that are not local?
Yes. We work with many clients that are not located in northern Colorado. With all of the options for communicating these days it has become common to collaborate remotely.
Can I have multiple sites in my website maintenance package?
If you are in charge of multiple websites, contact us for a custom proposal.
What happens if my site goes down or is hacked?
If you are a monthly subscriber and your website is down or hacked, you will receive urgent support until your website is restored.
Do you offer graphic design, photography, and copywriting services?
Yes. We can help you with every aspect of your website maintenance projects. These services can be purchased separately or be worked into your development time for the month.
Is there a limit to how many revisions I can request per update?
Each update includes an unlimited amount of revision requests. Revisions count towards your development time for the month.
Are there website maintenance changes you are not able to do?
Yes. It's rare, but sometimes we can't perform a website maintenance request. This could be due to the programming language your website was built in, unsupported functionality, restrictions imposed by your hosting provider, or other reasons beyond our control.
Can you setup a staging site?
Yes. We can setup a staging site so updates and modifications can be checked prior to going live. Please note, this does add extra development time when making changes to your site. Staging sites are basically a second website. They require software updates and other support to maintain.
Is there a long-term contract and how are payments handled?
There is no long-term contract. Monthly maintenance packages are billed every 4 months at the beginning of the maintenance period. Simply let us know 15 days before your maintenance package is complete if you do not want to continue.
Will unused hours be carried over to the next month?
During our kick-off meeting, we determine long-term and short-term goals for your website. If you do not have a specific project in mind for the month we will continue working on the long-term goals. There will not be any hours to carry over to the next month.
What types of payments do you accept?
We accept payments via PayPal and all major credit/debit cards.
How can I start a website maintenance package?
Send us a brief overview of your goals using our contact us form. We will get back to by the next business day so we can set up a time to talk.
Together we will decide what package will accomplish your goals best and we can get started right away. It’s really that easy. We let you know when tasks have been completed so you can review the changes and approve them once you are satisfied.
That's all there is to it! We take care of everything so you can focus on other important aspects of your business.

“Diggles Creative are exceptional listeners who take the time to understand our organization. They are patient, professional and skilled. They delivered a high-quality website that exceeded our expectations on a tight timeline. Diggles Creative provides ongoing support for our website and are easily accessible and friendly. We highly recommend them.”

Bohemian Foundation — Communications Staff

Are you interested in working together?

Please let us know where we can reach you by filling out the form below. We'll get right back to you to set up a time for us to talk. If you’d like to get started now, feel free to call us at (970) 744-3611.

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